Sentiment Analysis in VoIP: Unlocking Deeper Insights into Customer Experience
Delivering exceptional customer service in today’s competitive landscape requires more than just tracking call durations or resolution times. With the introduction of Sentiment Analysis directly within the PBX platform, partners leveraging the Netsapiens (NS) ecosystem can now go beyond basic metrics to understand how callers feel, in real-time.
Why Viirtue’s White Label Reseller Program Stands Above the Rest
If you’re comparing white label reseller programs, this guide will show you why Viirtue is more than a provider — we’re your growth partner.
Why White Label VoIP Solutions Are the Secret Sauce for Your Business
Are you looking to level up your business communication game without breaking the bank or reinventing the wheel? Look no further than white label VoIP solutions. These versatile platforms offer a host of benefits that can transform the way you communicate with your team and clients.
SIP ALG: Understanding the Challenges and Solutions for VoIP White Label and Beyond
Session Initiation Protocol Application Layer Gateway (SIP ALG) is a feature found in many routers and firewalls, designed to assist with VoIP traffic. While its intentions may be good, SIP ALG often causes more problems than it solves for IT professionals, particularly when working with VoIP White Label platforms.
