ViiBE Release Highlights 2025–2026: 15 Key Features for VoIP Billing and AI Voice Resellers
Managing VoIP billing at scale requires more than basic invoicing and a payment processor. ViiBE, Viirtue’s quote-to-cash engine, is purpose-built for MSPs, UCaaS resellers, and AI voice operators who need automated invoicing, flexible payment processing, collections enforcement, and operator-grade reporting all working together under one roof. This post breaks down the top 15 features shipped over the last year, covering everything from multi-location group invoices and multi-gateway payment support to automated bounced payment fees, late fee configuration, and a completely redesigned reporting suite. If your VoIP billing workflow still relies on spreadsheets, manual follow-ups, or a patchwork of disconnected tools, these updates were built to eliminate that friction and help you scale.
Viirtue Expands to Virginia: Our 4th Call Processing PoP (Point of Presence) Is Now Live in a Google Data Center
Viirtue has expanded its voice infrastructure with a fourth call processing Point of Presence (POP), now live in a Google data center in Virginia. This addition brings Viirtue’s total footprint to five data centers across four states, reinforcing the platform’s 99.99% uptime guarantee and carrier-grade redundancy that MSPs and telecom resellers depend on. Unlike providers built on a single cloud provider, Viirtue operates across four distinct data center partners, giving white-label partners a stronger foundation for SLA-driven conversations with their customers. For MSPs and resellers building a communications business under their own brand, every infrastructure investment Viirtue makes translates directly into reliability they can sell with confidence.
Yealink T54W Unboxing and Setup Guide (Step-by-Step for MSPs & IT Teams)
This hands-on guide with video walkthrough covers how to unbox and set up the Yealink T54W IP phone — from attaching the stand and handset to joining Wi-Fi, logging into the admin menu, and provisioning via Yealink RPS or manual SIP credentials. Perfect for MSPs, IT admins, and VoIP resellers deploying at scale.
Omnichannel Solutions Explained: How Viirtue + Xima Delivers a Modern Contact Center
Customer expectations have never been higher—and meeting them requires more than just answering the phone. An omnichannel solution ensures every conversation, whether by voice, chat, SMS, email, or social, flows through a single unified workspace. With Viirtue’s integration of Xima Cloud Contact Center, MSPs and their customers can easily layer advanced CCaaS capabilities onto a proven UCaaS foundation, unlocking skills-based routing, queue callback, web chat, AI insights, and deep reporting—all fully compatible with NetSapiens.
How to Factory Reset a Polycom Phone: Complete Step-by-Step Guide
Whether you’re troubleshooting a stubborn configuration issue or handing a device off to a new user, knowing how to factory reset a Polycom phone is essential. This guide covers all major Polycom models—including VVX, SoundPoint IP, and Conference Phones.
White Label UCaaS: Why MSPs Are Turning to Branded Unified Communications
Unified Communications as a Service (UCaaS) is revolutionizing business communications, enabling seamless collaboration through voice, video, messaging, and conferencing in a single platform. However, not all UCaaS solutions offer the same level of control and profitability to Managed Service Providers (MSPs). That’s where White Label UCaaS comes in.
Why Viirtue’s White Label Reseller Program Stands Above the Rest
If you’re comparing white label reseller programs, this guide will show you why Viirtue is more than a provider — we’re your growth partner.
Why White Label VoIP Solutions Are the Secret Sauce for Your Business
Are you looking to level up your business communication game without breaking the bank or reinventing the wheel? Look no further than white label VoIP solutions. These versatile platforms offer a host of benefits that can transform the way you communicate with your team and clients.
Boosting Sales with UCaaS, CCaaS, and Cybersecurity: A Guide for VoIP White Label Resellers
In our digital-first economy, businesses are seeking streamlined, secure communication systems. As a VoIP white label reseller, offering UCaaS, CCaaS, and cybersecurity solutions can be a powerful way to stand out. This guide outlines key sales strategies to help you educate clients, demonstrate ROI, and deliver real value.
Top 4 White Label VoIP Providers for MSPs in 2025
Choosing the right white-label VoIP partner is pivotal for MSP margins in 2025. Viirtue tops our list with built-in quoting, automated taxes, and ConnectWise/QuickBooks integrations. RingLogix is intuitive, while SkySwitch and Intermedia require extra tools and fees. See our full comparison for the details.
